privacy policy

Whisk BV, located at Denen 167/001, 9080 Lochristi, Belgium, with company number BE 0767.810.824, values the protection of your personal data. In this privacy policy, we explain how we collect, use, store, and protect your information.

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1. Who we are

1.1. “We”, “us” or “our” refers to Whisk BV, headquartered at Denen 167/001, 9080 Lochristi, Belgium, with company number BE 0767.810.824. We act as the data controller for the personal data we collect, as described in this privacy policy.

1.2. Our website, www.whisk.be, is owned by Whisk and managed by Fresh&Light Coding (Schrieksebaan 236 D, 3140 Keerbergen, VAT number BE 0759.931.454). The site is hosted by Combell (Skaldenstraat 121, 9042 Ghent, VAT number BE 0541.977.701).

1.3. Your privacy is important to us. That’s why we’ve created this privacy policy to explain how we collect, disclose, transfer, and use the personal data you share with us, as well as your rights concerning this data. We encourage you to read this policy carefully.

1.4. If you have any questions, comments, or complaints about this privacy policy or about how we process your personal data, or if you would like to exercise any of your rights as set out in Article 4; you can contact us:

• By email: hello@whisk.be, to the attention of our Privacy Officer
• By mail: Denen 167/001, 9080 Lochristi, Belgium, to the attention of our Privacy Officer

1.5. This privacy policy was last reviewed on April 11, 2025.

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How we collect and use your personal data

2.1. Personal data refers to any information relating to an identified or identifiable natural person. “Identifiable” means data that can be used to identify you directly or indirectly, such as a name, identification number, or location data.

2.2. The personal data we collect is used for the following purposes:

• Service delivery: To provide and maintain our services
• Communication: To respond to inquiries and provide information
• Marketing: To send newsletters and promotional messages, if you’ve given consent
• Legal compliance: To comply with legal obligations

2.3. The personal data we may collect includes:

• Name
• Address
• Email address
• Phone number
• Company information
• IP address
• Usage data from our website

2.4. We collect your personal data in the following ways:

• Directly from you: For example, when you sign up for our newsletter, fill in a contact form, or use one of our services
• Via third parties: For example, through partners we collaborate with
• Automatically: Through the use of cookies and similar technologies when you visit our website

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3. Data retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required or permitted.

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4. Your rights

You have the right to:

• Access, correct, or delete your personal data
• Object to the processing of your data
• Withdraw your consent to data processing
• File a complaint with the Data Protection Authority

To exercise any of these rights, please contact us using the details provided above.

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5. Sharing personal data

We only share your personal data with third parties if this is necessary for the execution of our services or to comply with legal obligations. We enter into data processing agreements with these third parties to ensure the same level of protection and confidentiality of your data.

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6. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

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7. Cookies

Our website uses cookies to enhance user experience. For more information about our use of cookies, please refer to our cookie policy.

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8. Changes to this privacy policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be published on our website. We recommend reviewing this statement regularly.

If you have any further questions or would like more information, feel free to reach out. We’re happy to help.